We noticed that the domain booked/mapped was unmapped from your site because of which your site wasn't active on your custom domain name. 

Please note that, a site once de-linked from your custom domain name cannot be re-linked again through our dashboard/app as it involves a lot of configurational changes done and hence involves extra cost.

However, We found a strong probability that it was an unintended action and hence we tried contacting you. As we couldn't immediately connect to you, as a goodwill gesture, we have re-linked your site with your custom domain name at no extra cost. 
You don't need to take any action for now. Your site will be accessible shortly on your custom domain.

However, if you think your site is not yet live after 24 hours or if you need further clarifications, please get back to us.