Thanks for writing in. Trust you are enjoying the platform.
As mentioned earlier, checkout our help section or user guide to explore and understand the full potential of our platform. If you prefer a video, check out our youtube channel which explain all functionalities of our platform.
We, at Websites.co.in are constantly chasing our vision of helping more and more businesses flourish in the online space. We currently have our adoption in 214 countries globally and hence, we receive huge volumes of responses from our users everyday. However, we being a startup, it's certainly very difficult for us to be available to our free/monthly plan users at a personal level.
As a result, Premium support containing personalized consulting as well as 1-0-1 counselling at the moment is made available only on our premium plans of longer validity. On the other hand, our users under monthly plans can always reach out to us via. email: support@websites.co.in for generic troubleshooting. So, We would request you to upgrade to appropriate premium plans if you need premium support.