You are not under premium plan and hence having a subdomain. 

We request you to confirm if the url that you are typing has a www prefixed. If so, please remove and re-type the url and the site should be loading fine. 
eg: www.abc.websites.co.in should be changed to abc.websites.co.in.

However, once you upgrade to a premium subscription plan, you will have a custom domain name which will work with/without www. prefixed.

Premium support containing personalized consulting as well as 1-0-1 counselling is available at the moment only on our premium plans. So, We would request you to upgrade to our premium plans if you need premium support.

We will setup the website for you if you upgrade to a subscription which is of a longer validity - one year, three year or five year plans.

This one time setup service includes 
  • Setting up your website with fine graphics as well as content provided by you. (content should not contain more than 5 pages, 10 products and 3 updates)
  • We setup your business email

You can make your payments using one of the following means:

1. Using Websites.co.in App:
  •  Visit Buy Subscription/Billing link from your App's left navigation bar.
  •  Choose the appropriate Plan that best suits your requirements.
  •  Go ahead as instructed and complete your checkout process.
  •  Use Coupon Code RENEW60 during checkout if you don't see discounted pricing.
2. Using Websites.co.in Web-Dashboard:
  • Visit Buy Subscription/Billing link from your App's left navigation bar.
  • Choose the appropriate Plan that best suits your requirements.
  • Go ahead as instructed and complete your checkout process.
  • Use Coupon Code RENEW60 during checkout if you don't see discounted pricing.

Alternatively, you can refer our YouTube tutorials for more understanding of our platform features by visiting the following link:
 
https://www.youtube.com/channel/UC2witfGiZNwv3lcbeEXT99g/videos