why bill again after raising cancellation request. Cancellation email sent but no application filed : Websites.co.in

why bill again after raising cancellation request. Cancellation email sent but no application filed Print

Created by: Vishal Gupta

Modified on: Wed, 10 Jun, 2020 at 4:53 PM

We apologize for the inconvenience caused.

We looked into your case and we found that there is no cancellation request raised from your end (from your email id ({{ticket.from_email}}) via. the form https://forms.gle/Fn4bkWSZF6zmmVZm6 as insisted to you on our previous email communication.

Our billing team will be able to act upon the cancellation request only after a request is officially raised via. the cancellation request form. Under rare scenarios if you are not able to apply for cancellation via. the form you can simply respond to the email communication you received earlier.

However, we consider your case and we suspend your subscription from immediate notice. You will no longer be charged by our system unless you re-subscribe to our service.

It's indeed disappointing to see you leave us and we are equally hopeful that you would be back with us in the future.

Vishal is the author of this solution article.

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why bill again after raising cancellation request. Cancellation email sent but no application filed Print

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