FAQ

Feature Not Available
Thank you for contacting Websites.co.in. We really appreciate your suggestions.  We would like to tell you that we are constantly working hard to improv...
Tue, 9 Jun, 2020 at 7:51 PM
Follow Up Reply
Thank you for creating a website with Websites.co.in! I am your Customer Success Manager, and I’m here to assist you with any questions or support you may...
Tue, 22 Apr, 2025 at 9:53 PM
Follow-up Reply
Hi. Thank you for choosing Websites.co.in as your Ecommerce Platform Service Provider. Let us know if we can assist you in any way with regards to you...
Wed, 10 Jun, 2020 at 11:24 AM
Get More Visitors
Thank you for contacting Websites.co.in. Please note: Our Analytics engine is currently undergoing maintenance and is temporarily down. As a result, the pa...
Tue, 22 Apr, 2025 at 9:57 PM
Google Listing not going away
Your site, if has gone down, it will take some time to go away from Google search. One of the prime features our platform boasts of is our unbeatable Auto-S...
Wed, 10 Jun, 2020 at 11:27 AM
Hi - blank
Thanks for writing in. Trust you are enjoying the platform. As mentioned earlier, checkout our help section or  user guide to explore and understand the...
Wed, 10 Jun, 2020 at 11:29 AM
Incorrect Domain Format Mapped - Unmapped by us
Thank you reaching out to us. We see that your site isn't live because there seems a problem with the domain mapping process that you've run th...
Wed, 10 Jun, 2020 at 11:30 AM
incorrect domain mapping - Update Nameserver
We looked into your configurations and your site seems correctly mapped.  The only step you are missing out is updating the nameservers in your domain r...
Wed, 10 Jun, 2020 at 11:31 AM
Multiple / repeated payments received
I would like to bring to your notice that we've received your payments twice for your subscription with Websites.co.in. We can either refund you the...
Wed, 10 Jun, 2020 at 11:32 AM
No Office in your locality
Thank you for reaching out to us. Currently, we do not have an office in your locality. However, you can still get all your billing and product-related que...
Tue, 22 Apr, 2025 at 9:57 PM